Privacy Policy

Last modified: October 17, 2026

1. Introduction

This Privacy Policy explains how coinswap (“we,” “us,” or “our”) collects, uses, stores, and protects information when you access or use our website and decentralized exchange services (the “Services”).

We are committed to handling personal information responsibly, transparently, and in accordance with applicable data protection laws.

By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for a particular processing activity, we will obtain that consent separately.

2. Information We Collect

The information we collect depends on how you use our Services.

2.1 Wallet and Blockchain Information

When you connect a cryptocurrency wallet or interact with our Services, we may process:

Your public wallet address.
The blockchain network you select.
Transaction details, including token addresses, amounts, transaction hashes, and status.
Information needed to prepare, display, or monitor a proposed blockchain transaction.

Blockchain transactions may be publicly accessible and permanently recorded on the relevant network. We cannot remove or alter information recorded on a public blockchain.

Connecting a wallet does not, by itself, give us access to your private keys or recovery phrase. We will never ask you to disclose your wallet recovery phrase or private keys through our website.

2.2 Technical and Usage Information

When you visit our website, we or our service providers may collect technical information such as:

IP address and approximate location derived from it.
Browser type, device information, and operating system.
Pages visited, access times, and interaction logs.
Error reports, performance data, and security-related events.

We use this information to operate the website, diagnose problems, maintain security, and understand service performance.

2.3 Information You Provide

If you contact us or use a support feature, we may collect your email address, message, and any other information you voluntarily provide.

We do not intend to collect information that is unnecessary for providing support or operating our Services.

2.4 Information from Third-Party Services

Our Services may rely on third-party providers, including wallet applications, blockchain RPC providers, Uniswap protocol infrastructure, analytics tools, hosting providers, and other integrations.

These providers may receive technical information, wallet addresses, transaction requests, or other data depending on the integration used.

Their handling of information is subject to their own privacy policies and applicable terms. We encourage you to review those policies before using their services.

3. How We Use Information

We use information for the following purposes:

Service operation: To display market information, prepare transactions, and provide the features available on our website.
Wallet connectivity: To support wallet connections and interactions with compatible blockchain networks.
Security: To detect abuse, investigate suspicious activity, prevent unauthorized access, and protect our infrastructure.
Technical maintenance: To diagnose errors, monitor performance, and improve reliability.
Customer support: To respond to questions, complaints, and technical issues.
Legal compliance: To comply with applicable legal obligations and respond to lawful requests from competent authorities.
Service improvement: To evaluate usage patterns and improve functionality where permitted by law.

We will not use personal information for purposes that are incompatible with the purposes described in this Policy unless permitted by law and, where required, after providing notice or obtaining consent.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on the basis appropriate to the particular activity. This may include:

Your consent.
The performance of a contract or steps requested before entering into a contract.
Compliance with a legal obligation.
Our legitimate interests in maintaining security, preventing abuse, and operating and improving the Services, where those interests do not override your rights.
Another lawful basis permitted by applicable law.

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing lawfully carried out before consent was withdrawn.

5. Wallets and Decentralized Transactions

Our website may provide an interface through which you interact with blockchain protocols, including Uniswap and, if introduced in the future, our own smart contracts or liquidity pools.

Connecting your wallet does not necessarily create an account with us. You remain responsible for reviewing transaction details and authorizing transactions through your wallet.

Transactions submitted to public blockchains may expose your wallet address, transaction history, token transfers, and other publicly recorded information.

We do not claim ownership of public blockchain data merely because it is displayed through our interface. However, we may process wallet addresses and related information when necessary to provide, secure, or maintain our Services.

Any future smart contracts, pools, or integrations may have different technical characteristics. We will update this Policy when changes materially affect our handling of personal information.

6. Cookies and Similar Technologies

We may use cookies or similar technologies that are necessary to operate the website, maintain security, remember preferences, or understand website performance.

If we introduce analytics, advertising, or other non-essential tracking technologies, we will provide appropriate information and obtain consent where required by applicable law.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

The specific cookies and tracking technologies used will depend on the website's actual configuration.

We do not sell personal information to third parties.

We may disclose information to the following categories of recipients when necessary and lawful:

Infrastructure providers: Hosting, cloud storage, security, and website maintenance providers.
Blockchain service providers: RPC providers, indexing services, transaction-routing services, and related infrastructure.
Protocol and wallet providers: Third parties involved in wallet connections, swap routing, or blockchain transactions.
Analytics providers: Services used to measure performance or diagnose technical issues, where enabled.
Professional advisers: Lawyers, auditors, and other advisers who need the information to provide their services.
Authorities: Regulators, courts, law enforcement agencies, or other competent authorities where disclosure is legally required or otherwise permitted by law.

We seek to limit disclosures to information reasonably necessary for the relevant purpose and to apply appropriate safeguards where required.

Public blockchain transactions may also be visible to independent network participants. This is a characteristic of the relevant blockchain, not a private disclosure controlled solely by us.

8. International Data Transfers

Some of our service providers may process or store information outside Kenya or in other countries.

Where personal information is transferred across borders, we will comply with applicable data protection requirements and implement appropriate safeguards or obtain the required consent where applicable.

The safeguards used will depend on the destination, the recipient, the nature of the information, and the applicable legal requirements.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including service operation, security, dispute resolution, and compliance with legal obligations.

Retention periods depend on the type of information and the reason for processing.

Technical logs may be retained for a limited period to maintain security and investigate incidents. Support correspondence may be retained for as long as needed to resolve the matter and maintain appropriate records.

Information may be retained for longer where required by law or necessary to establish, exercise, or defend legal claims.

Public blockchain records are generally maintained by the relevant network independently of us and cannot ordinarily be deleted by us.

10. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, alteration, disclosure, or misuse.

These measures may include access controls, secure communications, restricted administrative access, and monitoring for suspicious activity, as appropriate to our systems.

No website, network, or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.

If a personal data breach occurs, we will assess the incident and take the notification and remedial steps required by applicable law.

11. Your Privacy Rights

Subject to applicable law, you may have the right to:

Be informed about how your personal information is used.
Request access to personal information we hold about you.
Request correction of inaccurate or misleading information.
Request deletion of personal information where legally applicable.
Object to, or request restriction of, certain processing activities where the law provides that right.
Withdraw consent where processing is based on consent.
Raise a complaint with the relevant data protection authority.

To exercise your rights, contact us using the details in Section 15. We may need to verify your identity or authority before responding.

We will respond within the timeframe required by applicable law. Some requests may be limited by legal obligations, security requirements, the rights of others, or the technical characteristics of public blockchains.

We cannot delete or modify blockchain records that are maintained by independent network participants. However, this does not remove any applicable rights you may have concerning personal information held in our own systems.

12. Third-Party Websites and Services

Our website may contain links to, or integrations with, third-party websites, wallet applications, protocols, and services.

We do not control the privacy practices of independent third parties. Their services may collect information directly from you or your device.

This Privacy Policy applies to our own handling of information, not to the independent processing activities of third parties. Review their applicable privacy policies and terms before using their services.

13. Children's Privacy

Our Services are not intended for children who are prohibited from using them under applicable law.

We do not knowingly collect personal information from children in circumstances where doing so is unlawful. If we become aware that we have collected such information unlawfully, we will take appropriate steps in accordance with applicable law.

Where children's data is legally permitted to be processed, any required parental or guardian authorization and additional safeguards will apply.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our Services, technology, third-party integrations, or legal obligations change.

The revised version will be published on our website with an updated “Last Updated” date. Where required by law, we will provide additional notice or obtain consent before implementing material changes.

We encourage you to review this page periodically.

15. Contact Us

For questions, privacy requests, or concerns about how we handle personal information, contact:

Privacy Contact: TODO
Email: TODO
Website: TODO
Operator: TODO
Address: TODO

We will review privacy-related enquiries and respond in accordance with applicable law.